A Training Manual and Implementation Guide
by Robert O'Con
Looking for ways to reduce costs, increase profitability, and satisfy customers? The concepts of statistical process control can help. This practical, hands-on guide to SPC in the office and on the factory floor will benefit companies of any size. You'll learn how to set up a five-step implementation plan, how to develop and interpret charts, how to determine percentage distributions within the normal curve, and much more. Real control charts illustrate examples.
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